Beaver Guard FAQs

No, our membership is not a home warranty. We are a concierge property maintenance company that provides comprehensive maintenance services to our members. Your membership subscription includes access to a dedicated home manager who will help coordinate round-the-clock emergency maintenance, repairs, preventive care, and provide you with member only pricing. Unlike a home warranty, which typically covers specific systems and appliances with certain restrictions, a Beaver Guard subscription handles everything with one simple request. We take away the hassle of managing maintenance and calling around for contractors every time you need help. As your partner in property care, we help you keep your entire property in top condition at all times. No home warranty can do that.

With membership, you get a dedicated maintenance coordinator who manages all your property maintenance needs. Once you’re a member, all you have to do is request service—online or by phone—and your coordinator sends the right experts out to complete the job. Members enjoy priority scheduling, discounted rates, and access to emergency services any time of day or night.

Beaver Guard membership is open to homeowners and landlords or property owners residing in or owning property in the Main Line and greater Philadelphia area. Since we are a growing company, please contact us to ask whether services are available in your specific location.

Becoming a member with us is a breeze! Simply head over to our landlord or homeowner page to get started, or give us a call to discuss any questions or concerns you may have. We’re here to tailor our services to fit your needs and provide the assistance you deserve

No, there is no long-term contract or commitment required for membership. You can cancel your membership at any time without any penalties.

As a member, you have the freedom to engage with service providers outside of our network. However, leveraging our services typically yields added benefits and ensures quality assurance.

We provide comprehensive property maintenance services including but not limited to plumbing, electrical, HVAC, landscaping, general repairs, and emergency services. Learn more on our Home Maintenance page.

Requests for emergency maintenance (such as for indoor flooding or a heater breakdown in below-freezing weather), our response is immediate. For regular repairs and maintenance, you can request service at any time, and we will respond during normal business hours within 24 hours.

Transparency is one of the benefits to our technology-driven membership. Everything from quotes and fixed-cost pricing to response times and work updates can be viewed at any time in your Repair Portal. You’ll be able to see information on the technician or contractor who will be coming out, response times, before/during/after images of the work, and more.

Transparency is key at Beaver Guard! While our service costs vary depending on the specific needs of each job, we believe in providing clear and upfront pricing. Check out our fixed pricing menu for a breakdown of typical costs based on basic qualifications. For more elaborate or custom services, we’ll provide a detailed quote prior to commencing work to ensure there are no surprises. For more detailed information, feel free to reach out to us!

While you will be charged for the cost of repairs, there are no emergency fees added, as being available for emergency maintenance is part of our commitment to our members.

Nope, no limitations here! At Beaver Guard, we’re dedicated to keeping your property in top shape, no matter how many maintenance requests or service calls you need. We’re always just a call away!

Our fixed-price menu gives members cost transparency into the most common maintenance tasks and repairs. These tasks are typically very straightforward so it’s easier for us to provide value consistently. Plus, we update our list to stay current with maintenance trends. Larger, complex maintenance tasks often rely on factors that vary depending on parts and labor involved as well as property condition and size, so we have a transparent pricing method to help provide fair pricing for true quotes you can rely on.